E-mail : sales@sarojfabrics.com   Contact Us : 9930027480

Delivery Information

SHIPPING & DELIVERY INFORMATION
  • We ship to all Indian addresses.
  • We also ship worldwide across the globe.
  • For any assistance regarding shipping, feel free to contact us on our email sales@sarojfabrics.com


CALCULATING SHIPPING COST

We ship within India free of charge for all orders of value above INR 1500. Any order below INR 1500, will bear a fixed shipping charge of INR 125.


SHIPPING TIME FRAME

In most cases, your order will be processed within 48-72 hours of your placing it. You can expect to receive your order, on average, within 7 -15 business days of placing the order.

  • All delivery deadlines will depend on address details provided and stock being present at time of dispatch. If there are any discrepancies in your order we or the courier company will contact you, so please be sure to provide correct contact numbers with area codes, as well as a valid email address.
  • We will try to deliver all orders received, however if you are not at home, the courier company will contact you at the time of delivery and with your consent, the parcel will either be delivered to a Neighbor, or returned back to the depot. It is your responsibility to collect it or arrange re-delivery at your cost.
  • If a parcel is returned as undelivered we will not offer any refund. If you still require the parcel to be resent a further shipping charge is payable by you.
  • We shall have no liability to you in respect of any delay or failure to deliver a product due to circumstances beyond our reasonable control, including (without limitation) delay or failure caused by adverse weather, strikes, custom clearances, transport problems, for delays caused by acts or omissions of your details or other regulatory agencies.
  • We are not liable to pay refund for late delivery if the consignment does not have a complete and accurate address, post code and telephone number for the customer.
  • We are not liable to pay refund for late delivery due to delays during taxation clearance process. Or for delays caused by acts or omissions of your details or other regulatory agencies.
  • If any state applies any charges, taxes or duties, it will solely be borne by the customer to pay.
TRANSPORT RISK
  • But we will not be responsible for lost and stolen packages or any full or partial damages to the package after being left at customer's address by postal / courier agency.
  • We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.
TAXES & OTHER CHARGES IF APPLICABLE
  • Taxes & Other Chargesare not in our control. Please note that if there are any taxes or duties applicable for the ordered items, it would be billed separately to the customer by the courier company at the time of delivery.
  • The duties and taxes are not part of the customer's payment made to us. You’ll be charged as per the rules of your state government.
  • We have no control over these charges and cannot predict where they will occur, as policies vary greatly from state to state. They are entirely your responsibility.
  • The courier company may also charge some additional service charges over and above any taxes as applicable, on case to case basis. 
ORDER DELAY / CANCELLATIONS DUE TO DELAY
  • Fabrics/Products are made by artisans, weavers, craftsmen and manufactures across the subcontinent and overseas. Each of the items are carefully made after a series of processes which requires multiple tasks like weaving, dyeing, pattern making, embroidery, etc. Given the complexity in production, occasionally a product may not be produced as per the output expected and so we may seek your approval for. This may result in your order getting delayed.
  • Incase of any change in the quantity or quality or any other variation,if requested by you then we may approach you to cross check again. The time taken for this recheck may delay an order.
  • At any point of time during the order process, order cannot be canceled.
INTERNATIONAL SHIPPING
We ship to most countries across the world except a few where reliable and consistent courier services are not available.  In all International Shipping, the shipping and handling charges are paid for by the Customer while placing the Order.  The International Consignments are also liable for applicable customs duties and taxes as prevalent in the respective destinations, and an additional handling charge by the courier company that facilitates the customs clearance.  All customs duties/taxes and handling charges at the destination country are payable entirely by the Customer, in case if applicable. 
Shipping Charges
Shipping charges depends on the size and weight of the package. 
Shipment Time
An approximate time for shipment has been provided at the time of placing the order; however these are merely indicative and we shall not be liable to strictly adhere to any such indicative time lines. 
Products may be shipped either earlier or later depending on availability of product and other factors.
In Order to get an accurate estimate of shipment time, kindly email the order number.
As far as possible, product orders shall be processed within 48-72 hours of the Order being placed with us. Expected shipment time is 7-15 business days, all other factors being optimum. However, for speedy delivery you have an option to select at the time of placing the order.
Tracking of Shipment:
We shall provide details of shipment via email alerts to the customer, once the package is handed across to the carrier agency. The email alerts shall contain the transport/courier agency’s website details along with tracking number and expected date of delivery. The Customer may use the said details to keep a check on status of the package.
Please note that tracking numbers for orders shipped may take up to 24 business hours to become active on the websites.